Shipping Policy

Preparation and Transit

• Normal processing: 2–4 business days after successful payment confirmation.
• Peak periods: processing may take up to 5 business days during holidays, promotions, unusually high demand or other busy periods.
• U.S. standard shipping: estimated transit of 10–15 business days after dispatch to supported destinations.

Preparation and transit are separate periods. Estimates are not guaranteed arrival dates. Destination, carrier operations, customs where applicable, weather, seasonal volumes and other transport circumstances may affect delivery.

Charges and Fulfillment

The available delivery methods and charges appear at checkout for review before payment. Inventory, product location and destination determine whether our facilities or designated partners fulfill an order. Dispatch locations may differ from our registered address. Orders may ship in separate parcels, with separate tracking details where available.

Tracking and Delays

Following dispatch, available tracking normally arrives by email or the applicable order-tracking method. Carrier activity may take time to appear.

For prolonged tracking inactivity or unusual delays, email service@zuxvar.com with your order number. We review shipment information and, where appropriate, work with the carrier or fulfillment partner on a reasonable next step.

Missing Deliveries

Report an apparently lost shipment with your order number and available tracking. If marked delivered, first check your mailbox, delivery area, reception, household members, neighbors and carrier notices. Contact us if it remains missing so we can review the circumstances.

Address Details

Provide a complete, accurate delivery address at checkout. Report mistakes promptly; corrections cannot be guaranteed once fulfillment or shipment begins.